Our Wear Life Guarantee - Exclusive to Turanza Serenity Plus
We pride ourselves on the safety and reliability of our Turanza Serenity Plus tyres. That’s why we created our Wear Life Guarantee.Under our guarantee, if your tyres wear out before travelling 50,000km, we will provide you with pro-rata credit towards the cost of replacement tyres.
How do you qualify for the Wear Life Guarantee?
When you buy 4 or more Turanza Serenity Plus tyres, along with a wheel alignment, in one transaction from any Bridgestone store, your tyres will automatically qualify for the Wear Life Guarantee.
You’ll also qualify for free tyre maintenance under our Bridgestone benefits program. You must bring your vehicle in for all free scheduled tyre maintenance under the program in order for your Wear Life Guarantee to remain valid. Your tyre technician will check your vehicle’s wheel alignment at each service and you may be required to purchase a wheel alignment to ensure your Wear Life Guarantee remains valid.
You’ll also need to look after your tyres, by making sure they are correctly inflated, and your wheel alignment is maintained.
How can you claim your Wear Life Guarantee?
If your tyres are worn out before travelling 50,000 kilometres, take your vehicle to your nearest Bridgestone Select or Bridgestone Service Centre for assessment.A qualified tyre technician will check your tyres for wear, along with your recorded service schedule. If your tyres are worn out, and you have met the conditions of the guarantee, you will receive a credit discount towards a replacement set of tyres.
The credit you receive will be determined by how far your tyres have travelled at the time they are assessed as worn out. For example, if your tyres are worn out after 25,000km, you will receive a 50% credit towards the purchase of replacement tyres.
Your tyres are worn out when the tyre tread is uniformly 1.6mm - which means the tread has worn down to the top of the built-in indicators in the tread grooves. This wear will be assessed by an authorised Bridgestone Dealer whose decision is final.
Your worn tyres will be retained by the Bridgestone store.
- “Kilometres Travelled” means the number of kilometres the Tyres have actually travelled when presented to an Authorised Bridgestone Retailer for assessment as recorded in the Bridgestone benefits booklet.
- “Price” means the price of the replacement tyres as quoted at the time of replacement.
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The following conditions apply.
1. *To be eligible for Wear Life Guarantee, tyres must be purchased in sets of four (4) or more with a wheel alignment in one transaction. 2. Wear Life Guarantee excludes 4x4 and SUV products, including those with passenger construction. 3. Tyres must be uniformly worn down to the tread wear indicators for a claim to be considered. 4. The tyres must remain fitted to the original vehicle. 5. The service schedule must be maintained and recorded in the Bridgestone benefits booklet. 6. Claims must be made within five (5) years of date of purchase. 7. Where eligible, a credit is granted on the purchase of replacement tyres and cannot be redeemed in cash or other services. 8. Bridgestone Australia Ltd. reserves the right to withdraw this offer at any time without notice. 9. Accidental damage including irreparable punctures, gutter damage, potholes or damaged roads, or breaks or cuts from foreign objects are not covered by the Wear Life Guarantee. Refer to *Bridgestone’s Road Hazard Warranty for road hazard related coverage. 10. The Wear Life Guarantee does not cover tyres used in commercial service, motorsport, racing or other competitive use, or towing. 11. The Wear Life Guarantee does not cover wear caused by improper use, including but not limited to improper maintenance, overloading, defective vehicle components, and abuse. 12. The Wear Life Guarantee does not cover wear caused by tyres being used on unsealed roads. 13. The Wear Life Guarantee does not cover loss of time, inconvenience, or loss of vehicle use. Liability and losses of a consequential nature are limited to the extent permitted by law. Available at any Bridgestone store. Please direct all enquiries in relation to your Bridgestone benefits service program here.
Frequently asked questions
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What is the Bridgestone Wear Life Guarantee?The Bridgestone Wear Life Guarantee is available to customers who purchase four or more Bridgestone Turanza Serenity Plus tyres and have a wheel alignment in the same transaction, subject to terms and conditions”..
Under our guarantee, if your tyres wear out before travelling 50,000km, we will provide you with pro-rata credit towards the cost of replacement tyres. To make a claim under the Bridgestone Wear Life Guarantee, contact your local Bridgestone store. Find your nearest Bridgestone store.
It’s important to remember that good general vehicle and tyre maintenance will be taken into consideration when we assess a warranty claim. Make sure your tyres are correctly inflated and well aligned, to maximise your tyre life. As well as this, minimum legal tyre tread depth in Australia is 1.6mm, and warranty claims on tyres with less than 1.6mm of tread remaining will not be successful.
